Motor Insurance refund policy procedures
All cancellation or refund applications must notify Jomm in written form and will thereafter be forwarded to the Insurer. The Insurer will process the cancellation request and will be the party responsible for any refund.
All cancellation or refund applications will be submitted to the Insurance panels and will be followed by procedures actioned in assessing the refund application.
Any refunds of insurance premiums are subject to change suggested or imposed by the insurers.
Upon cancellation, you are entitled to a refund of the premium based on short-period rates as below, where any minimum premium paid under the policy is not refundable:
The insurer may also cancel this Policy by giving policyholder fourteen (14) days of notice in writing by registered post to the policyholder’s last address known to Jomm. You will be entitled to a refund of premium if no claim was incurred prior to cancellation. Your refund will be the difference between the total premium and customary short-period rates calculated for the time the Insurer were on risk until the date of cancellation. This clause may only apply to certain Insurers, subject to the terms and conditions and cancelation policy of different products by the Insurers.
If you have any doubts about the cancellation and refund process regarding your insurance policy, feel free to contact Jomm and get all your doubts clarified.
Operation Hour
Monday to Friday:
9:00AM – 7:00PM
Saturday to Sunday:
10:00AM – 7:00PM
(Closed on public holiday)
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